Please ensure you read our Terms and Conditions before booking and contact us if you have any questions. Please ensure you also read our new COVID-19 Terms & Conditions along with these.
Here at Enchanted Parties our aim is to provide a memorable and magical experience for your child and their guests.
We cannot guarantee which performer will attend your party however all our performers have had previous training in singing, acting and improvisation.
Enchanted Parties cannot accept any responsibility for the actions and/or safety of any child present at an event. Adult supervision is advised as our Princesses and their Attendants are employed as performers not childcare providers.
Due to the high quality of our bespoke costumes we ask our Princesses to avoid the following situations:
Wet Face Paint
Soft serve ice cream
We also ask that pets be kept at a distance
If any of the above are likely to be present at the party please contact us for further information.
Damage or a spillage will incur a repair/cleaning charge of £65.
A 50% deposit is required when booking. Deposits are fully refundable for cancellations up to two weeks before the party date.
Absolutely no refunds will be given once the event has been completed.
Our performers reserve the right to leave your event should there be any physical threat, verbal or physical abuse or sexual harassment. Should a performer feel the need to leave your event early due to the above circumstances no refund will be given.
For our Enchanted Princesses package the activities will be planned in advance, however, each event and each child is different. Therefore our performers are trained to be able to adapt the package and activities accordingly to suit the children present so that they still receive a magical experience.
Although we understand that bouncy castles can be both fun and expensive we STRONGLY advise that, for our Enchanted Princesses party package, you to either deflate the castle while the Princesses are there or to not hire one at all. It distracts the children away from the Princesses and is very loud.
Enchanted Parties will not use any photographs without authorised consent.
All information collected to complete your booking form is needed to create a magical princess experience. We will hold your information for no longer than 5 years and will not pass it on to any third parties.
Although it is not compulsory clients are permitted to tip the performer present if the client feels the performer delivered an outstanding service. All tips will go straight to the performer, Enchanted Parties will not take any percentage of the tip.
On the day of your party the Attendant will bring a copy of our Terms and Conditions that you will be required to read and sign.
Enchanted Parties are not affiliated in any way with the Walt Disney Company and/or branches of the Walt Disney Company. Any resemblance our characters bare is purely coincidental as our Princesses are based on traditional fairytales.
Terms & Conditions